Billing Policy

We reserve the right to decline any order, restrict order quantities or stop processing an order at our discretion. We may decline orders that involve:

• billing or delivery details that cannot be verified
• multiple purchases under one account that appear unusual
• suspicious payment activity
• incorrect or incomplete payment information

If we decline an order after payment has been taken, we will refund you in full to your original payment method.

When you place an order you agree to provide:

• current, complete and accurate purchase details
• valid payment information
• a correct billing and delivery address
• a working email address and telephone number for order updates

Please let us know straight away about any changes to your contact details, including your email address, telephone number, billing address or delivery address.

By placing an order on our website you confirm that you are authorised to use the selected payment method.

All payments must be successfully authorised before an order can be processed or dispatched.

If a payment is declined, fails, is reversed or is flagged by our payment provider, we reserve the right to cancel or delay the order.

If we need to amend or cancel your order, we will make every effort to contact you using:

• the email address provided at checkout
• the telephone number provided at checkout

Please make sure your contact details are accurate before completing your purchase.

Elvanto uses secure payment processing systems to protect your billing information.

We do not store full card details on our website. Payment information is processed by trusted payment providers that use secure encryption and fraud prevention tools. See our Billing Terms & Conditions for more detail.

All prices are shown in pounds sterling (GBP) unless otherwise stated.

The final amount shown at checkout includes the product price and any applicable delivery charges or other charges, all of which are displayed before you confirm your order.

Please review the full order total before completing payment.

We appreciate your trust in Elvanto.